Help Center

Standard Delivery will take 2 - 4 working days to arrive. Please note that over bank holiday weekends there may be slight delays with our Saver Delivery service.

·     Items must be returned to us within 14 days of you receiving your order in the way we sent them out to you. All labels and tags must still be attached, with no make up stains, marks, pulls or rips of garments.

·     You will be refunded based on the cost of the product (we do not refund your shipping charge.)

·     We cannot accept underwear or socks for hygiene reasons - no exceptions if an item has been washed or modified returns won't be accepted

·     Any faults or quality issues must be logged to info@rmdyclothing.com within 21 days of receiving your order. Any complaints after this time will not qualify. 

·     Items purchased in the SALE won't be eligible for a refund. You will be issued a store credit.

We reserve the rights to refuse your refund or exchange if the items are not sent back to us in their original condition.

After reading our returns policy

Simply email info@rmdyclothing.com with the following information:

- order number (eg. #1234)
- reason for return (eg. doesn't suit me)
- refund or exchange (if exchange please confirm details)

This will notify our returns team who will check the information regarding your return and confirm if this can be accepted or rejected.

If you chose a refund rather than exchange RMDY. Will deduct £2 from your refund to cover the repackaging costs.

We're very sorry to hear this. If you receive a faulty item please return it to us within 21 days of receipt of the faulty goods. Please remember to get in touch with our Customer Service team prior to returning. You can do so by filling out a Customer Service form, and a member of the RMDY. team will get back to you.

We aim to process your return ASAP, but on occasions it may take up to 14 days for your return to be processed and up to 7 days for the funds to be in your bank. After you have returned your item(s) to us. If you have not been refunded after 14 days of returning the item(s), please contact us with the proof of postage information from your return carrier receipt.